Accenture's project teams coordinate people, resources and activities across complex engagements. This case focuses on an internal management tool intended to make that work easier to plan and follow.
Project managers, team members and stakeholders needed different views of the same work. I used research, an expert review and workflow analysis to identify where navigation and resource planning created friction, then translated those findings into design recommendations for the tool.
Jun 2021
Accenture
Figma
I reviewed comparable products and established interaction patterns for Personalization, Search and Navigation. The reports connected each recommendation to a specific workflow problem, giving the team a basis for prioritizing interface changes.
After reviewing the research findings, the team moved into the redesign of the home page around personalized content.
The objective was to make the experience more relevant to users while supporting engagement and customer retention. I focused on translating personalization principles into practical interface patterns that could be incorporated into the product experience.
The Activity Model was designed to give project managers a clearer way to organize project activities, manage resources, and make decisions in a fast-paced environment. The experience combined structured workflows, reusable templates and project data to reduce manual effort and improve visibility across teams.
I worked on improving the usability of a project management tool tailored to product managers. The approach combined UX research, UX best-practice analysis, expert review, information architecture, wireframing and prototyping to identify friction and shape practical design improvements.
The research highlighted workflow bottlenecks and opportunities to simplify navigation and access to key project information. I translated these findings into design recommendations and worked with designers, developers and product managers to refine the proposed experience.
Expert reviews provided an additional perspective on usability and alignment with established UX patterns. This helped validate design decisions and identify areas where the experience could be clearer and more efficient for project managers.
The proposed direction brought project activities, resources and supporting information into clearer workflows. It also gave the team a documented basis for the next design and development iterations.